Privacy policy

Last updated: June, 2026

We take privacy seriously, and we want to be straightforward about it. This Privacy Policy explains what information we collect when you visit or make a purchase from www.tajrah.com, how we use it, who we share it with, and what rights you have over your own data.

This policy is written for customers in the United States and is governed by the laws of the United States. If you have questions before making a purchase or submitting any personal information, email us at support@tajrah.com.

1. Who we are

This website is operated by IRONTRAIL AUTO PARTS LLC, trading as Tajrah. We are a specialty retailer of automatic pet feeders and water fountains. We are not an advertising platform, a data broker, or a lead generation service. Collecting personal information is not the purpose of this website — selling useful products to pet owners is.

  • Legal name: IRONTRAIL AUTO PARTS LLC
  • Trading as: Tajrah
  • Business address: 1001 S Main St Num 10055, Kalispell, MT 59901, United States
  • Contact email: support@tajrah.com

2. Information we collect

We collect only the information necessary to operate our store and fulfill your orders.

Information you provide directly:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order details and purchase history
  • Messages you send to our support team

Information collected automatically:

  • Device type, browser, and operating system
  • IP address and approximate location at the city or state level — not street address
  • Pages viewed and time spent on the site
  • Referring website or search term used to find us

Automatically collected information helps us understand how the site is used and identify technical issues. It is not used to identify you personally without additional information.

Payment information: We do not collect or store your credit card number or payment details on our servers. All payment transactions are processed by PayPal through their secure, SSL-encrypted checkout. Your financial information is handled entirely by PayPal and is never transmitted to or stored by us. PayPal uses industry-standard SSL technology (HTTPS) to protect your data during transmission.

3. How we use your information

We use the information we collect for the following purposes only:

  • To process and fulfill your orders
  • To communicate with you about purchases, shipping updates, and support requests
  • To send you promotional emails if you have opted in — you can unsubscribe at any time by clicking the link at the bottom of any marketing email
  • To improve website performance and usability
  • To detect and prevent fraud or unauthorized access
  • To comply with legal or regulatory obligations

We do not use your personal information for purposes beyond those listed above without your consent. We do not use your personal information or images in advertising without your explicit permission.

4. What we do not do with your data

We want to be explicit about this, because these are the things customers most commonly worry about:

  • We do not sell your contact information — your email address, phone number, and mailing address are never sold to third parties, marketing companies, or data brokers under any circumstances.
  • We do not use your information for advertising without consent — we do not use your personal information or any images associated with your account in advertising campaigns without your explicit permission.
  • We do not collect information as a primary purpose — this website exists to sell pet feeders, not to harvest user data. Data collection is limited to what is necessary to process orders and provide customer support.
  • We do not share your data with advertisers in exchange for payment — any third-party tools we use are service providers, not data buyers.

5. Cookies and tracking technologies

We use cookies and similar technologies to operate the website and understand how visitors use it.

What we use cookies for:

  • Keeping your shopping cart active during your visit
  • Remembering your preferences and login status
  • Measuring site traffic and visitor behavior

Third-party tools we use: Our store is built on Shopify, which uses cookies for core store functionality. We may also use the following tools:

  • Google Analytics — tracks website traffic and usage patterns. Data is anonymized. Google's privacy policy applies: policies.google.com/privacy
  • Shopify Analytics — built-in analytics provided by Shopify. Shopify's privacy policy applies: shopify.com/legal/privacy

Note: this list reflects tools we actively use. If we add or remove tools, we will update this section. We do not use tools that are listed here solely for appearances.

These third-party tools collect data under their own privacy policies and are not permitted to use your data for their own marketing purposes based on your activity on our site.

You can control or disable cookies through your browser settings. Some features of the site, including the shopping cart, may not function correctly if cookies are disabled. For more information on managing cookies, visit www.allaboutcookies.org.

6. Sharing of information

We do not sell, rent, or trade your personal information. We do not share your personal information with advertisers in exchange for payment.

Your information is shared only with service providers who help us operate our store and fulfill your orders:

  • Payment processors (PayPal) — to authorize and process your payment securely. We do not store full card details on our servers.
  • Shipping carriers — to deliver your order to the address you provide.
  • Email service providers — to send order confirmations, shipping updates, and support replies on our behalf.
  • Website hosting and analytics (Shopify) — to keep the site running and functioning correctly.

All service providers are required to handle your information responsibly and only for the specific purpose for which it was shared. We may also share your information if required by law, court order, or to protect the rights and safety of our customers or business.

7. Email communications

If you subscribe to our email list, you will receive promotional emails about new products and updates from Tajrah. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email.

You will continue to receive transactional emails — such as order confirmations and shipping notifications — even after unsubscribing from marketing, as these are necessary to fulfill your order.

8. Data retention

We retain your personal information for as long as necessary to:

  • Fulfill your order and provide customer support
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

Order and customer data is typically retained for up to 5 years in accordance with standard US business record-keeping practices. To request deletion of your data, contact us at support@tajrah.com. We will process your request subject to any legal obligations that require us to retain certain information.

9. Data security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our website uses SSL encryption (HTTPS) across all pages. All payment transactions are processed through PayPal's PCI-compliant, SSL-secured infrastructure. We do not collect credit card numbers directly — they are entered and handled entirely within PayPal's encrypted environment and are never transmitted to or stored on our servers.

No online system can be guaranteed completely secure. We follow industry-standard practices and will notify you promptly in the event of a data breach that affects your information.

10. Your rights and choices

Depending on where you live, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that we update inaccurate or incomplete information
  • Deletion — request that we delete your personal data, subject to legal retention requirements
  • Opt-out of marketing — unsubscribe from marketing emails at any time via the link in any email we send

To exercise any of these rights, contact us at support@tajrah.com. We will respond within 30 days.

11. Additional rights for California residents

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights.

Right to know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, and the purposes for which it was collected.

Right to delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to opt-out of sale: We do not sell your personal information. You do not need to opt out of a sale. If this practice changes, we will update this policy and provide a clear opt-out mechanism.

Right to non-discrimination: Exercising your CCPA rights will not affect the prices or services available to you from Tajrah.

To submit a CCPA request, contact us at support@tajrah.com. We will respond to verified requests within 45 days as required by California law. We may need to verify your identity before processing your request.

12. Children's privacy

Tajrah does not knowingly collect personal information from children under the age of 13. Our products and services are intended for adults.

If you believe a child under 13 has provided us with personal information, please contact us at support@tajrah.com so we can take appropriate action, including deleting that information promptly.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. This policy applies to customers in the United States. Updates will be posted on this page with a revised effective date.

If changes are significant, we will make reasonable efforts to notify you — for example, by email if you are subscribed to our mailing list. Your continued use of the website after an update constitutes your acceptance of the revised policy.

14. Contact us

  • Email: support@tajrah.com
  • Response time: within 1 to 2 business days, Monday through Friday
  • Company name: IRONTRAIL AUTO PARTS LLC (trading as Tajrah)
  • Business address: 1001 S Main St Num 10055, Kalispell, MT 59901, United States

For CCPA requests, we will respond within 45 days as required by California law.