Terms of service

Last updated: June, 2026

Welcome to Tajrah. These Terms of Service govern your access to and use of www.tajrah.com, including the purchase and use of our products. By visiting our website or placing an order, you agree to these Terms.

These Terms are written for customers in the United States, are governed by the laws of the United States and the State of Colorado, and are intended to be clear, reasonable, and easy to understand. If you do not agree to these Terms, please do not use our website or place an order.

1. Use of the website

You agree to use this website for lawful purposes only. You may not use the site in any way that:

  • Damages, disables, or interferes with the site's normal operation
  • Violates applicable laws or regulations
  • Attempts to gain unauthorized access to any part of the site or its systems
  • Infringes the rights of other users or third parties

We reserve the right to limit or refuse service to anyone whose use of the site does not comply with these Terms or applicable law.

2. Product information and accuracy

We make reasonable efforts to provide accurate descriptions, specifications, and images of our products. Product descriptions reflect the item as it is designed to function.

Minor variations in appearance or packaging may occur due to manufacturing updates or display differences between screens. These variations do not affect the product's core specifications or how it functions as described.

If you receive a product that does not match its description in a material way, contact us at support@tajrah.com. This is handled under our Return Policy, not as a limitation of accuracy.

3. Orders and payment

By placing an order, you confirm that:

  • You are authorized to use the payment method provided
  • The information you submit is accurate and complete
  • You are at least 18 years old or have the consent of a parent or guardian

All prices are listed in US dollars. We currently accept payment via PayPal only. You do not need a PayPal account to complete your purchase — you can pay by card through PayPal's guest checkout. For details, see our Payment Method page.

Price changes: We may update product pricing or availability at any time. However, once your order is confirmed, the price you paid at checkout is the price you will be charged. Price changes after your order is placed do not affect your order.

We reserve the right to cancel orders in cases of pricing errors, payment issues, or suspected fraud. If your order is canceled, you will receive a full refund to your original payment method.

4. Shipping and delivery

Shipping times and costs are displayed at checkout before you complete your purchase. Estimated delivery times are provided as a guide and may vary due to carrier conditions, weather, holidays, or other factors outside our control.

For full details on shipping areas, processing times, and delivery timelines, see our Shipping Policy.

Tajrah is not responsible for delays outside our reasonable control once an order has been handed to the carrier.

5. Returns and refunds

Our return and refund practices are outlined in our Return Policy, which forms part of these Terms. Please review that page for full eligibility requirements, the return request process, and refund timelines.

Summary:

  • 30-day return window from the date of delivery
  • Returns require prior approval from our support team — do not ship anything back without contacting us first
  • Refunds are processed within 3 to 5 business days of receiving the return
  • Refunds are issued to the original PayPal payment method
  • See Return Policy for complete details

6. Warranty

Products purchased from www.tajrah.com are covered by our Warranty Policy, which forms part of these Terms. The Warranty Policy outlines what is covered, for how long, and how to request support.

Summary:

  • 12-month limited warranty on all products from the date of delivery
  • Covers manufacturing defects and functional failures under normal household use
  • Does not cover misuse, accidental damage, or consumable parts such as filters
  • See Warranty Policy for complete details

7. User accounts

Creating an account on our website is optional. You may check out as a guest without creating an account.

If you choose to create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account

Please notify us promptly at support@tajrah.com if you believe your account has been accessed without your authorization.

8. Intellectual property

All content on this website — including text, images, logos, and product designs — is owned by or licensed to Tajrah, operated by IRONTRAIL AUTO PARTS LLC, and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use site content for commercial purposes without prior written permission from us.

Personal, non-commercial use of content for reference purposes is permitted.

9. Limitation of liability

To the fullest extent permitted by law, Tajrah and IRONTRAIL AUTO PARTS LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our products are designed for use under normal household conditions. They are intended to be used in accordance with the instructions provided with each product.

Our total liability to you for any claim arising from your use of our website or products is limited to the amount you paid for the specific product or service giving rise to the claim.

Some states do not allow the exclusion or limitation of certain damages, so the above limitation may not apply to you.

10. Disputes and governing law

We want to resolve any concerns directly and informally before involving formal legal processes.

If you have a dispute or complaint:

Step 1 — Contact us first: Email support@tajrah.com with a description of your concern. We aim to respond within 1 to 2 business days. Most issues are resolved at this stage without any further steps needed.

Step 2 — If informal resolution fails: Any dispute that cannot be resolved informally will be governed by the laws of the United States and the State of Colorado, without regard to conflict of law principles.

Nothing in these Terms prevents you from filing a complaint with your state's consumer protection agency or the Federal Trade Commission (FTC). You also retain the right to bring claims in small claims court for disputes within that court's jurisdiction.

11. Indemnification

You agree to indemnify Tajrah and IRONTRAIL AUTO PARTS LLC against claims, damages, or expenses that arise directly from your misuse of our website or violation of these Terms.

This provision does not apply to claims arising from normal use of our website or products, or to claims related to product defects covered under our Return Policy or Warranty Policy.

12. Changes to these terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

If changes are significant, we will make reasonable efforts to notify you — for example, by email if you are subscribed to our mailing list. Your continued use of the website after an update constitutes your acceptance of the revised Terms.

Orders placed before an update are governed by the Terms in effect at the time of purchase.

13. Contact information

  • Email: support@tajrah.com
  • Response time: within 1 to 2 business days, Monday through Friday
  • Company name: IRONTRAIL AUTO PARTS LLC (trading as Tajrah)
  • Business address: 1001 S Main St Num 10055, Kalispell, MT 59901, United States